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Question

Folder-Level "Custom Terms of Service"?

  • May 23, 2025
  • 1 reply
  • 32 views
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Is it possible to only setup "Custom Terms of service" on specific sub-folders for external collaborators? Or is this setting only  account-wide??

Use case:

We have a  dataroom set up, and some external collaborators have problems accessing the "login custom terms of service" NDA and logging into Box. The notification emails from the system are often sent to their spam folder.

We can send an NDA via the "e-sign" feature, but don't want our external collaborators to then have to accept it a 2nd time when they come to a (separate, for NDA e-signers) dataroom folders.

 

Any advice on how to set this up?


Thanks.

    1 reply

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    Hi Patrick, 

    Welcome to the Box Community, I'm happy to help!

    At the moment, Box Custom Terms of Service is account wide and cannot be applied to specific folders. Admins can only specify if the ToS applies to managed user or external user. 

    If this is something you would like to be able to do, I would highly recommend submitting this feature request at pulse.box.com! Our product managers review these requests and take them into consideration for future product development.

    All the Best, 

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