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Question

Folder in offline

  • May 27, 2025
  • 1 reply
  • 7 views

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It's been 2 days since I put a folder offline so that I can access even when there is no internet but the download is not finished yet The folder is 14GB and I work on 6'gen iPad Pro M2 2TB It is possible to know if the download is working and at what point it is

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Mario, 

Welcome to Box Community and glad to assist! 

Can you check the status of your offline download? The job manager displays at the top of the screen as a file downloads, revealing the progress of each download. To get more details about a specific job, tap Job Manager. 

To see the detailed status of the action: tap the status-and-transfers icon. 

To easily manage your Box for iOS, please see this article. 

Thanks for posting!