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Question

Folder and sub folders missing

  • May 23, 2025
  • 1 reply
  • 15 views

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Hi. Suddenly some folders dissapeared - I have integrated box in my computer folders.. I cant find any folders when I log in to Box - the same goes for my colleages, but we can see some (but different) of the folders in the integrated computer place  . What do we do?

1 reply

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Hi Louise, 

Welcome to Box Community and glad to assist!

You don't seem to own any folders/files when I checked. Perhaps, are you looking for your shared folders? If that's the case, kindly get in touch with the folder owner as your access may have been removed or the folders may have been deleted. 

Thanks for posting!