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a) I made a new excel folder in offline box drive, but it is now not visible in box drive offline or online. When i search Open recent on Excel, I get access to the files via a box-box version 23 Dec on  Cloudstorage.


b) And files ad folders have dissapeared from box online and  offline.

Hi Preeti,


Welcome to Box Community!


I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.


Thanks for posting! 


Best,
Ann


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