My storage capacity limit says it's been reached, but when I go into account settings I'm nowhere close to my limit. Can you please fix this.
Allison
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My storage capacity limit says it's been reached, but when I go into account settings I'm nowhere close to my limit. Can you please fix this.
Allison
Hi Allison,
Welcome to Box Community and glad to help!
It seems that you don't have your own folder and you've not reached your storage allocation. To get a closer look, can you please take a screenshot of your upload error?
We'd love to further assist!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.