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Fix Account Storage

  • May 23, 2025
  • 1 reply
  • 59 views
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My storage capacity limit says it's been reached, but when I go into account settings I'm nowhere close to my limit. Can you please fix this. 

 

Allison 

    1 reply

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    Hi Allison, 

    Welcome to Box Community and glad to help! 

    It seems that you don't have your own folder and you've not reached your storage allocation. To get a closer look, can you please take a screenshot of your upload error? 

    We'd love to further assist! 

     

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