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Question

Firefox crippled on box ?

  • December 16, 2025
  • 1 reply
  • 86 views

Any reason firefox uploads are crippled, very slow yet with a chrome browser their rapid ??? 

 

M

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • December 19, 2025

    Hi ​@Michael1959, 

    Welcome to Box Community, and we’re happy to assist! 

     

    Let’s begin to check if it’s a browser-specific issue, please ensure you’re using the last two versions of Firefox. Note: Firefox versions more than two major versions old, including ESR (Extended Support Release) versions, are not supported. 

    To update yours, here’s Firefox’s official website. 

     

    Meanwhile, if its up to date try clearing your browser’s cache and cookies and restart your machine. In case an error occurs, please attach a screenshot in this thread. 

     

    Hope it helps, and let us know if you have additional questions. 

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