I have been given a link to find and download a file.
when I hit the link it takes me to a screen that says 'no files to preview' and 'upload your file...'
How can I locate the file location?
Hi Laurie,
Welcome to Box community!
I recommend that you reach out to the person who sent you the link and request for a new shared link, make sure the link is set to "people with the link" for you to be able to preview and download files.
Here's the article for reference: Creating Shared Links.
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