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Question

Final answer? Box Drive on External Hard Drive (Mac)

  • November 6, 2025
  • 2 replies
  • 32 views
U

I want my Box folder to reside on an external hard drive since my internal isn’t anywhere near big enough to have everything offline.

 

This thread says it’s possible: 

 

This thread says it’s not.

 

Both threads are 5 months old. What’s the answer?

  • The instructions say creating a symbolic link is optional. Still true?
     
  • The instructions don’t confirm that you can delete the box folder on your internal drive after the external is sync’d. 

    2 replies

    Rona Box
    • Rona Box
    • Community Manager
    • November 6, 2025

    Hi ​@userjustin, 

    Welcome to Box Community and here’s the clarification in changing your Box Drive location. 

     

    Box does not support customizing its folder location to:

    • External Drives
    • Network Drives
    • The Box Sync folder or anywhere within the Box Sync folder (serious errors may result)

    For reference, you can find this information here. 

     

    We’re so sorry for the confusion, if you have additional questions please let us know. 

    U
    • userjustin
    • Author
    • New Participant
    • November 7, 2025

    The link you provided is for Windows only. I’m on a Mac.

     

    Can you explain the first link I posted then? It’s pretty clear 5 months ago an official person provided those instructions for how to do this.

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