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Question

Files won't sync

  • May 23, 2025
  • 1 reply
  • 7 views
C
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Hi,

I have restarted Box several times as explained in the box support section but for some reason a bunch of files won't sync while other files do sync... 

Please someone help me :D 

thanks a lot 

    1 reply

    C
    Forum|alt.badge.img

    Hi Prix,

    Welcome to the Box Community! I'm happy to help.

    Have you gone marking the files for sync?

    https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync

    Here is a link to further assist you with Box Sync troubleshooting.

    https://support.box.com/hc/en-us/articles/360043697594-Box-Sync-Troubleshooting-Basics

    Best,

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