Using Box Sync I have a folder that is synced. I added a new folder within that folder and it will not sync, I get the red dot even if the folder is empty.
Question
Files will not sync Red Dot
Hi Stacy,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
Thanks for your patience!
I'm also having problems with the same issue starting about a week ago. I'm uploading files to a synced folder, but the files are red dotted.
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