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Question

Files will not copy from local folder to Box folder

  • May 23, 2025
  • 2 replies
  • 8 views

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When I try to copy a file to a Box folder I get the error message:
"Can't read from the source file or disk."

If I try the same thing to any folder other than a Box folder, it works fine.

2 replies

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Hi Dayna, 

Welcome to Box Community and glad to assist! 

Can we verify your current Box version and the Operating System running in your machine? 

We'd love to further assist! 


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Box drive version: 2.37.142
Windows 10 Enterprise 
Version    10.0.19044 Build 19044
VMware virtual desktop