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Question

files uploaded by external member not visible

  • May 27, 2025
  • 1 reply
  • 12 views

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We created box with external member, external member uploaded files and is visible at his end. I can not see those files at my end, I have editor access and can see only file I uploaded and on screen shot of external member I can see my file as well as other files he uploaded....

Please advise if I need to make some changes at my end

1 reply

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Hi there, 

Welcome to Box Community and glad to assist!

It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

Thanks for posting!