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Question

Files suddenly not available

  • May 27, 2025
  • 1 reply
  • 69 views
C
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On my mac some files are showing up with the "clock" icon and cannot be accessed.

    1 reply

    C
    Forum|alt.badge.img

    Hi Stephen, 

    Welcome to the Box Community, I'm happy to help!

    This would be something Product Support team would like to investigate with you and may require specific account information.

    I see that you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

    All the best,

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