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Question

Files stopped showing up

  • May 23, 2025
  • 1 reply
  • 10 views

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My company is able to still login but our files are not showing up. Sure Box is working on the current issues. Please notify once the troubleshooting is completed.
Thanks

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Jason,

Welcome to Box Community and glad to assist!

Our Engineering team are currently working to fix this issue as soon as possible. Sorry for your trouble and for the meantime updates wil be posted at status.box.com. 

Thanks for posting!