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Files's restore

  • May 23, 2025
  • 1 reply
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Dear Team, 
I accidentally deleted one of the folders(1.5TB ), and I am getting the following errors.
"The folder tree is still being deleted. Restore will be available once the delete operation is complete. Please try again later."
It has been around 2 hours with this error. Could you please help?

    1 reply

    Forum|alt.badge.img

    Hi Hikari,

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

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