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Question

Files not uploading from Mac Finder to Box .com

  • May 23, 2025
  • 2 replies
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Not all files are uploading to box.com when using desktop app on mac. File name and type appears but files size is 0B.

    2 replies

    Forum|alt.badge.img

    Hi Sebastian, 

    Welcome to the Box Community, I'm happy to help!

    Can you try uploading the files in Box using the Box Webapp upload button and let us know how it goes?

    Also, are you using Box Sync or Box Drive on your Mac? May we know what version do you have installed and what macOS are you on?

    Looking forward to hear from you!

    Regards,

     

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    Forum|alt.badge.img

    Hi France, 

    The files do upload via Box Webapp. 
    I am using box drive version 2.27.240 on macOS Monterey.

    Thank You for your help.

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