Skip to main content
Question

Files Not Syncing

  • May 22, 2025
  • 4 replies
  • 7 views

Forum|alt.badge.img

My files have not been syncing for the past few days now, whether that's from the cloud to my desktop or vice versa. Can you please tell me what's happening and how to fix it? Thank you.

4 replies

Forum|alt.badge.img

Hi there,

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thanks!


Forum|alt.badge.img

8540485167 I have the same issue here on Mac OS.


Forum|alt.badge.img

8540485167 I am also having this issue on Mac OS: Monterey 12.4. Is there a fix?


Forum|alt.badge.img

BEE — did you get any help? Did you resolve the issue?