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Question

Files Not Syncing

  • May 22, 2025
  • 4 replies
  • 45 views
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My files have not been syncing for the past few days now, whether that's from the cloud to my desktop or vice versa. Can you please tell me what's happening and how to fix it? Thank you.

    4 replies

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    Hi there,

    Welcome to the Box Community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thanks!

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    8540485167 I have the same issue here on Mac OS.

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    8540485167 I am also having this issue on Mac OS: Monterey 12.4. Is there a fix?

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    BEE — did you get any help? Did you resolve the issue?

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