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Question

Files Not Showing up

  • May 27, 2025
  • 1 reply
  • 10 views

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i recently upgraded to buiness plan and i can see that theres data being used in the folders i had prior, but once i click it theres nothing on the folders. 

can any one help me?? i have alot of important files missing. 

1 reply

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Hi there, 

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!