I am having constant issues with files not opening on Box Drive. This is what one of my folders shows on box drive. This folder is now also not showing up when i login at box.com
Question
Files Not Opening on Mac Finder
Hi Jane,
Welcome to the Box Community, I'm happy to help!
This would be something our Support team would like to investigate with you and may require specific account information.
It seems you already have an open ticket for this issue with one of our Chat support representatives, please continue working with them and check your email for updates.
Thanks for your patience and please comeback and let us know how it goes.
All the Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.