when trying to open files i am getting the message (cannot access uninitialized variable) not sure what to do.
Hi Nicolette,
Welcome to Box Community and glad to assist!
Is this a recurring issue while opening your files? If so, please follow the troubleshooting steps below.
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Restart your machine.
Hope it helps!
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