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Question

Files keep deleting on their own

  • May 27, 2025
  • 1 reply
  • 7 views

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We have a tower with our media files that are uploaded using Box Drive. Files are deleted on their own. We get Box update emails that User A has deleted the files but the user has replied that he hasn't. He opened a ticket with us.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Luis,  

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!