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Question

# Files Incorrect

  • May 22, 2025
  • 1 reply
  • 12 views

Forum|alt.badge.img

I use Box to upload photography to clients.

Last 2 days the folders I make and upload pictures doesn't show the correct # of files

Uploaded 37 Pics...on main home screen only shows 12 files

Why this # so off

BOX1_SfDgLGucW2cP9RDQMELOIg.png

1 reply

Forum|alt.badge.img

Hi there,

Welcome to the Box Community!

Have you checked out this related article?

I've gone ahead and ran a script that will recount all of the files/folders and how much storage is being used in your Box, it should now be reflecting the correct file count in your folders.

Let us know if you have any questions and we'll do our best to help!