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Question

Files Gone

  • May 23, 2025
  • 1 reply
  • 10 views

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Just updated to Business plan and all files are missing? 

1 reply

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Hi Huascar, 

Welcome to Box Community and glad to help!

Note that during your Box upgrade, your contents will be inaccessible for a short period of time as your account is being transitioned. If it takes longer than 24 hours and you're still unable to access your Box contents, please inform us in this forum.

Thanks for posting!