new user testing this service. When I import a folder with a mix of folders and files (255 in total, 100.9 MB) most of the folders that have just a few files are empty upon import and most of the files do not import at all. What am I missing?
Question
Files do not copy
Hi
Welcome to Box Community, and we’ll help you investigate on those files your new user has copied.
To get a closer look, I opened a support ticket and shortly a member from the Box Product Support team will reach out.
Thanks for posting! We hope to sort this out very soon!
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