Dear All,
I shared files from <personal information-redacted> and don´t know why but when I login files are not there now.How can I recover them?
Thanks, Eugenia
Dear All,
I shared files from <personal information-redacted> and don´t know why but when I login files are not there now.How can I recover them?
Thanks, Eugenia
Hi Eugenia,
Welcome to Box Community and glad to assist!
Are you looking for your owned or shared folder? If it's the latter, please contact the folder owner as your access may have ended or expired.
Meanwhile, we have a few reminders:
To restore or permanently delete specific items in Trash:
The steps below apply whether you’re selecting from search results or from all Trash items.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.