A lot of my files disappeared after migration from Strter to Business plan. They are not in thrash.
Hi Fabilo,
Welcome to Box Community and glad to assist!
Due to your upgrade, your Box contents will be inaccessible during the transition.
This activity may last up to 24 hours and if it goes beyond the given ETA, you can reach out to Box Support.
Thanks for posting!
I started the transition from Starter to Business plan two days ago and many files that I see on my computer do not open and if I go to the online box page the files inside the folder are not there. I'll write to Box Support immedialely!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.