Skip to main content
Question

Files are not syncing on Mac OS

  • May 23, 2025
  • 2 replies
  • 36 views
C
Forum|alt.badge.img

I have followed the directions to reset syncing for MAC and yet a large part of my files are not syncing to my computer. HELP!!!

    2 replies

    C
    Forum|alt.badge.img

    HI Deborah,

    Welcome to the Box Community! I'm happy to help.

    I see that we’ve already addressed your request via ticket #2720747.

    Please reach out if there’s anything else we can assist with!

    Best,

    C
    Forum|alt.badge.img

    If you mean I submitted a ticket, yes, but I have not gotten a response from Box on how to fix.

     

    Terms of ServiceAccessibility statement