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Question

Files are missing while recovering from Trash

  • May 27, 2025
  • 1 reply
  • 59 views
C
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Hi All, I have some 1350 images which I accidentally deleted. Now when I selected recover all from the trash, only 22 images got recovered and remaining images seems missing. Can some one help here.

    1 reply

    C
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    Hi there, 

    Welcome to Box Community and glad to assist! 

    Notes:

    • When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash. 
    • If you are removed as a collaborator from a file or folder that you've deleted, you no longer see that item in Trash. To see the item in Trash, you must be again added as a collaborator to that item.

    To restore specific items in Trash:

    The steps below apply whether you’re selecting from search results or from all Trash items.

    1. Hover to highlight the row of the item you want. The More Options ellipsis (…) displays.
    2. Click the ellipsis (...).  Then: 
    • To return the item to its original location in Box, click Restore.
    1. At the prompt, click Okay.

    Thanks for posting! 

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