I logged in today and my Username and password were recognised.
"Welcome Back Martin" said the jolly message.
But files and folders I had none! Instead I was encouraged to "Lets get you started"
I don't want to get started I want to continue, Where are all my files and how do I get to them. Very unimpressed at the moment.
The same thing happens with my wifes account. WHERE IS ALL OUR DATA AND FILES?
Martin Gill
Hi Martin,
Welcome to the Box Community!
Im sorry for the confusion. I'm happy to help. Looking at the email you are using. We are seeing a bunch of files in this Box account.
I suggest that you login using the correct Box email by going to this link. https://app.box.com/login
To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
