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Question

File System ls Not Supported by Box Sync

  • May 27, 2025
  • 1 reply
  • 9 views

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I set the Box sync path on an external hard drive, but after some time, I receive a prompt saying "Your File System is Not Supported by Box Sync," and I'm unable to open it again. I have to reinstall Box sync and reset it, and this keeps happening repeatedly.bbz01J7FDYMT2H7DK77EHWW6WNHZV.png

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Jack, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. If you have additional concern/clarifications, please let us know in the forum. 

We'd love to further assist!