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File System ls Not Supported by Box Sync

  • May 27, 2025
  • 1 reply
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I set the Box sync path on an external hard drive, but after some time, I receive a prompt saying "Your File System is Not Supported by Box Sync," and I'm unable to open it again. I have to reinstall Box sync and reset it, and this keeps happening repeatedly.bbz01J7FDYMT2H7DK77EHWW6WNHZV.png

    1 reply

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    Hi Jack, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. If you have additional concern/clarifications, please let us know in the forum. 

    We'd love to further assist! 

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