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Question

File size limit

  • May 22, 2025
  • 7 replies
  • 75 views
C
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Our file size limit for enterprise is 15GB. I heard last year (or in the previous 18 months) talk about increasing this to 30GB. Does anyone know whether this is still planned, and/or on the roadmap?

 

Ben

 

 

This following article needs updating, as it states 5GB limit for enterprise

https://community.box.com/t5/Upload-and-Download-Files-and/Understand-the-Maximum-File-Size-You-Can-Upload-to-Box/ta-p/50590

    7 replies

    C
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    Hi ,

     

    Thanks for your post and sharing your question.

     

    Yes in our roadmap, we are currently looking at larger upload limits such as 32 GB.

    For now, the limit is 15 GB for certain enterprise accounts, but we can look and examine the article for clarification.  Hope that helps!

    C
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    Hi Howard,

     

    Thanks for the reply, and confirming what I'd heard.

     

    I have added a vote for good measure - additional question I have now is when this is likely to be released, the note says "private BETA test August 2016", did that test completed, is 32GB scheduled for Q1 or Q2 2019?

     

    Let me know if I should ask this question elsewhere (like in Pulse comment)

     

    Thanks

     

    Ben

    C
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    Your post highlights the issues with Box Pulse. It is poorly maintained. 

    C
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    How can I tell what our upload limit is? Is there a way I can get it increased to the 15 gb or possibly the 32?  Thanks, Michael Young South Dakota State University

    C
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    Hi ,

     

    I would recommend contacting your CSM to see if this possible for your enterprise. They'll have more information on the next steps to see what can be enabled for your maximum file size limit to upload. 

    C
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    Thank you so much Howard. I'll do that! I appreciate you taking the time to answer my question.

    C
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    Our Enterprise is trying to upload two files, 8 GB and 11 GB.  However, the synch is failing with an error message that the files are too large.

    Is this the new Common Core math that 8 is greater than 15?  Does anyone have any thoughts?  Support is so jammed they won't accept new tickets.

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