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Question

File Size

  • May 23, 2025
  • 1 reply
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Hello.

I newly created the folder and uploaded some files in it, but the size shows "0 file". Does anyone know why and how to solve this problem? Should I just wait?

Thank you in advance for your help.

Sincerely,

Hideko

    1 reply

    C
    Forum|alt.badge.img

    Hi Hideko, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting!

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