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Hello.


I newly created the folder and uploaded some files in it, but the size shows "0 file". Does anyone know why and how to solve this problem? Should I just wait?


Thank you in advance for your help.


Sincerely,


Hideko

Hi Hideko, 


Welcome to Box Community and glad to help! 


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting!

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