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File Request in Business Starter Account

  • May 29, 2025
  • 4 replies
  • 87 views

Hi,

 

I am a new Business Starter member. I’m able to use the “file request” function in my account, however, I recently know that the "file request” requires the Business plan or above.

Is this function in my account temporally available, or is it also available for Business Starter?

 

Thank you for your support in advance.

Best answer by Rona Box

Hi ​@D-river

Good day! I can confirm that file request is also available for Busines Starter accounts. 

 

Thanks for posting! 

4 replies

Rona Box
  • Community Manager
  • May 29, 2025

Hi ​@D-river

Welcome to Box Community and we’ll be happy to answer your query in regards to File Request! 

 

You must have a Box Business Plan account or higher to build a File Request form.  However, no one needs a Box account to access the finished form and upload content. 

 

If upgrade is in consideration, please reach out to our Sales team through box.com/pricing

 

Thanks for posting! 


  • Author
  • New Participant
  • May 29, 2025

Dear Rona,

Thank you for a quick reply.

For some reason I am currently able to build a File Request form with my Box Starter account.

Is this inherently impossible?

I’m asking this because I am considering to make another account for my business, and the File Request function is essential for that business.

Thank you for your support.


Rona Box
  • Community Manager
  • Answer
  • May 30, 2025

Hi ​@D-river

Good day! I can confirm that file request is also available for Busines Starter accounts. 

 

Thanks for posting! 


  • Author
  • New Participant
  • May 30, 2025

Dear Rona,

I’m relieved to hear that.

Thank you for your support!!