I used to have an option "file request" but it disappeared. Please tell me how I can obtain it again. Without it, people aren't able to download files to folders I create.
Question
File Request
Hi Gail,
Welcome to the Box Community!
Box's File Request is a feature that requires a paid subscription to Box. As I've checked, your account is a Personal Free one thus this feature is not available to you.
If you are interested to use this feature, you may sign up for any of Box paid subscription on this page: https://www.box.com/pricing
Let us know if you have questions and we will help you!
Regards,
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