Skip to main content
Question

File randomly deleted and cannot find in trash

  • May 23, 2025
  • 1 reply
  • 28 views
C
Forum|alt.badge.img

Hello, 

I had an important file that was shared with multiple people and when I logged in today it was not there. I check the trash and couldn't find it there. I spoke with the people I had shared the file with and asked to see if it was in their trash and turns out it's not there either. 

Please help 

    DonHammons

    1 reply

    M
    • Marina MG
    • New Member
    • May 29, 2025

    I have the same problem and I am trying to recover it. In my case it is a full folder with sensitive files. There are personal data there. So I checked the trash here in box and in my computer and I couldn´t find anything.  

    Terms & ConditionsAccessibility statement