File Provider Extension mode

Hi Bonzo, 

Welcome to the Box Community, I'm happy to help!

Box Drive operates in one of two modes in macOS: kernel-based mode, or File Provider Extension (FPE) mode . The procedure to manually reset Box Drive on a Mac is different depending on if you are running Box Drive in File Provider Extension (FPE) mode or in kernel-based mode. Box Drive icons tell you at a glance the status of your files and folders.  For details, please take a look at this article: Modes of operation in Mac 

Thanks for reaching out and let us know how else we can help!

Regards,