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Every time I try to copy a file from my desktop to Box Drive I get an error that the properties will not be copied, although it allows me to copy the file nonetheless. This just started happening after years of working correctly.  Any advice?

Hi Linda,


Welcome to Box Community and glad to help!


Let me create a new case and a member of our team will be in touch, please keep an eye out.


Thanks for posting!

I am experiencing the same issue

Was there any response or resolution here?  I want to move lots of photos to Box, but I don't want to lose all the properties data.

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