Hi - Last night 2/27, I deleted a user account that owned several TB of content. I transferred the ownership to my account but now the collaborators in those folders can't see the folders. I can see all the folders have been moved into a parent folder with the deleted user's email address. How do I move those subfolders into their original locations so that everyone who should be able to collaborate with them can?
Hi Karen,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
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