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Question

File on IPAD will not Load

  • May 23, 2025
  • 1 reply
  • 17 views

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A PDF File is easily accessible on my desktop or IPhone App but when I try to open it up on my IPad it will not fully load. Some pages will not show and others are blurry. I tried to download offline and that didn’t work either

1 reply

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Hi Emry,

Welcome to the Box Community!

This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

Thanks for posting!