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Question

file not updating to all devices (iPhone)

  • May 23, 2025
  • 1 reply
  • 13 views

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I run Box on my Mac, iPhone and iPad - and certain files are not shown on all devices.

1 reply

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Hi there, 

Welcome to the Box Community!

For me to check, may I please have the following: 

  • Have you tried logging in/out of all the devices? 
  • Have you tried to uninstall/reinstall the app?
  • Is the app OS version up to date?
  • Does it show any error message?

Looking forward in assisting you.