We have a user who uploaded several pdf files on May 19th. He went to check them today and the file names have changed to a number and a squiggly line, and another number. Those were not the name of the files that were uploaded. How did that change and how can I keep it from happening again?
Solved
File Naming
Best answer by Rona Box
Hi
Welcome to Box Community, and we’re glad to assist!
For us to investigate on what made your file name to change I’ve created a support ticket. Someone from the Box Product Support team will reach out to you shortly.
Thanks for posting, and we hope to sort this out soon!
Hi
Welcome to Box Community, and we’re glad to assist!
For us to investigate on what made your file name to change I’ve created a support ticket. Someone from the Box Product Support team will reach out to you shortly.
Thanks for posting, and we hope to sort this out soon!
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