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Question

File file save error on bootup

  • May 8, 2025
  • 2 replies
  • 32 views

I am getting the desktop file auto save error when i boot up workstation.  How can i stop the save to desktop error?

2 replies

Rona Box
  • Community Manager
  • May 8, 2025

Hi ​@DCole

Welcome to Box Community and we’re glad to address your desktop error. 

For more details, allow us to ask the following: 

  • What is the Operating System running in your machine?
  • Do you have a Box for Desktop Application installed in your machine? If so, what is the current version?
  • To determine that this is a Box-related error and for a closer look, please attach a screenshot to this thread.

We wait for your reply, 

Thanks for posting! 


  • Author
  • New Participant
  • May 9, 2025

hello

 

windows 11

no desktop Box app installed

here is pic