Hi ​@DCole, 

Welcome to Box Community and we’re glad to address your desktop error. 

For more details, allow us to ask the following: 

• What is the Operating System running in your machine?
• Do you have a Box for Desktop Application installed in your machine? If so, what is the current version?
• To determine that this is a Box-related error and for a closer look, please attach a screenshot to this thread.

We wait for your reply, 

Thanks for posting! 

hello

windows 11

no desktop Box app installed

here is pic