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File explorer

  • May 26, 2026
  • 1 reply
  • 12 views

I have installed Box Drive in Windows 10 but I cannot see my files/folder in Explorer

1 reply

Rona Box
  • Community Manager
  • May 26, 2026

Hi ​@penangtennis

Welcome to Box Community, and we’re glad to help! 

 

We’ve noticed that there’s only a single file in your Box account. Please ensure that you have permission to access the folders to access them locally. 

Also, to access this file in your local Box folder. Please make sure that you are logged in to Box Drive. 

 

Hope it helps! Let us know in the Community for your additional questions.