While no active users are online, we had files downloaded and deleted. All are marked in my notification with file name ending "crdownload". I was able to "restore" from trash, but no one in our small group (4 users) were online at the time.
Question
file download and deleting happening in background
Hi Sheri,
Welcome to the Box Community!
This would be something our Support team would like to investigate with you and may require specific account information.
It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
Thanks for your patience and please comeback and let us know how it goes.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.