Hello,
I would like to ask for clarification regarding file activity records in Box.
According to the activity log, on January 13, 2026, multiple files — including a file I use as my primary working file — were updated at the same time and appear to have been copied to another location. These actions are recorded under my user name.
However, I did not perform any file copy or intentional update on that date.
In addition, the copy destination shown in the activity log is a location I do not normally use, which makes this behavior unclear to me.
I have reviewed the activity log carefully and can confirm the following,
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All activity is recorded only under my account
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There are no records of access by other users
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Security notifications for unauthorized access are enabled on my account
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No security alerts or notifications were triggered
Based on this, I do not believe this issue is related to unauthorized access or account compromise.
Could this behavior be caused by backend processing, reindexing, synchronization, or an integration-related operation?
Are there known cases where files may appear as copied or updated under a user’s name without direct UI interaction?
Thank you in advance for any insight or guidance.
