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file copies

  • May 23, 2025
  • 1 reply
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when i have a excel file on box which is to be used by more than one person - the excel creates multiple copies with file name

1 reply

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Hi Mario, 

Welcome to the Box Community, I'm happy to help!

To clarify, do these multiple copies or duplicates have email-appended on them?

If yes, there are generally three situations where these email-appended duplications can occur:

Since you mentioned that your excel file is to be used by more than one person, the issue could be due to the third reason mentioned above wherein multiple people are simultaneously working on this file

Simultaneous content creation or editing by two collaborators:

If you and a collaborator on Box.com both create or edit a file/folder of the same name at the same time, the first file to reach Box.com will be named “Filename.txt” the second file will be named “Filename (email@company.com).txt” in order to prevent overwriting. For more information about conflicting file edits check out this article: How Does Box Handle and Resolve Conflicts?

Hope this information helps!

All the Best,