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I tried to find the name of a person (English alphabets) which is a text inside a PDF file. I tried to find a phone number (numerics) of a person which is a text inside a DOC file.


Both searches did not return any result to me. These are not newly added files.


Do I need to turn on the "File Content Searching" function before I perform search of words inside the files?

Hi Johnny, 


Welcome to the Box Community, I'm happy to help!


I understand that you are trying to search for your files using the Content Search. Please be advised that 'content searching' feature is only available for Business accounts and above: Search for Files, Folders, and Content:


  • Indexed Text per Document: The Box search index stores up to 10,000 bytes (~10,000 characters in English) per document for accounts from Business level and above. This amount can vary from document to document because of language, Box’s indexing method, and document type.

Let me know if you have further questions!


All the Best, 

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