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Question

File activity items failed to load: Annotations

  • May 22, 2025
  • 1 reply
  • 19 views

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Hi,

I've seen this issue posted in the forum before and the support team was able to get a ticket set up to help the user fix the issue. However they did not provide the fix in the forum. Can someone help me with this error I'm getting: "File activity items failed to load: Annotations"? I am using the Edge browser and have tried box in other browsers with no luck fixing the issue.

Thanks,

Eric

1 reply

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Hi Eric, 

Welcome to the Box Community!

Can you please try the following preliminary troubleshooting steps:

If you continue to see the same issue, please feel free to submit a support ticket to Product Support so the team can help look into this.

Best regards,