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Question

false promise

  • May 23, 2025
  • 1 reply
  • 3 views

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30GB plus 5GB more if I install the mobile app was promised to me, but i only see 10 in my account, please fix this discrepancy.

1 reply

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Hi Alona,

Welcome to Box Community and glad to help! 

You may reach out to our Billing team for assistance, you can email them using billing@box.com.

Thanks for posting!