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Question

Failure to upload folders with big number of files

  • May 23, 2025
  • 1 reply
  • 23 views

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Hello

attempting to upload folders with large number of files (i.e. 3000 files in a single folder, 2,5 GB in total) fails just a couple seconds into the upload. Message: Some uploads failed. The attempts was made on the web version of BOX (not BOX drive). Numerous different folders were tested, with the same result.

The problem seems to be: "Too many requests"

Path or name of files is not the cause of the issue, since the same files can be uploaded when in smaller batches.

Best regards
Stefanos Nalmpantis

1 reply

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Hi Stefanos,

Welcome to Box Community and glad to assist!

I have created a ticket to address your upload issue and a member from Product Support Team will get in touch, please keep an eye out. 

Thanks for posting!